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Eating Disorder Cases Represented by Kantor & Kantor

Shepard v. United HealthCare


Kimberly Shepard, a young wife and mother, was in danger of losing her life from the debilitating effects of Anorexia Nervosa because her health insurer United HealthCare Insurance Company declined her claim for benefits to pay for residential treatment. Kantor & Kantor, LLP appealed to the California Department of Managed Health Care requesting that the DMHC immediately submit Shepard's case to an independent doctor for an examination and review after the U.S. District Court for the Eastern District of California denied Shepard's temporary restraining order to enjoin United HealthCare from continuing to withhold benefits.

Shepard sought treatment at Monte Nido residential treatment center in Calabasas, California, a preferred provider under Shepard's health policy. Although Shepard's condition more than met the policy's conditions for residential treatment, United HealthCare denied her claim. As a result, Shepard exhausted her family's financial resources to pay for treatment.

Within a month, the DMCH ruled that inpatient services at a residential treatment facility were medically necessary and ordered United Healthcare to resume payment for such care.

Thompkins v. BC Life and Health

Kantor & Kantor, LLP won the first published district court decision in California in an eating disorder case in which a client was denied benefits for in-patient treatment of bulimia. Thompkins v. BC Life and Health Ins. Co., 414 F.Supp2d 953 (C.D.Cal. 2006).

Amy Thompkins suffered from bulimia and required inpatient treatment at a residential care facility. After first agreeing to pay for such treatment, BC denied benefits after less that four months, saying Amy no longer required inpatient treatment despite assessments from her therapists that proved otherwise.

The District Court interpreted California's mental health parity law AB88, which requires health insurance policies to cover treatment for mental illness (including eating disorders) on the same terms and conditions applied to other medical conditions, to include beneficiaries who did not live or seek medical care in California but whose policies are issued in California. The court ruled Amy was entitled to continued benefits under her medical plan.

Harlick v. Blue Shield

On August 26, 2011, thanks to the excellent efforts of attorneys Lisa Kantor & Elizabeth Green of Kantor & Kantor, LLP, the United States Court of Appeals for the Ninth Circuit ruled in favor of Jeanene Harlick and held that California's mental health parity act required Blue Shield to pay for her care at a residential treatment facility. Read the Court's decision by clicking the link above.

News & Updates

Kantor & Kantor, LLP is challenging denial of benefits on behalf of Jeanene Harlick in an appeal to the 9 th U.S. Circuit Court of Appeals, which reviews cases that fall under the federal Employee Retirement Income Security Act, the law that governs employer-provided health plans.

Jeanene has suffered from anorexia for more than 20 years. Her physicians, backed by extensive research and professional recommendations, facilitated her admittance into residential treatment as perhaps the only option that could successfully treat her illness. After initially agreeing to coverage, Jeanene's health insurer Blue Shield of California refused to pay for the treatment because, they insisted, residential care is not covered in her policy. Whether or not this assertion is accurate is unclear because the policy is written is such a way that leaves the question of residential care coverage open. Indeed, Blue Shield changed its mind several times about what was or was not covered, and provided alternate and competing reasons for denial. And despite Jeanene's requests, Blue Shield never explained why the California Mental Health Parity Act did not require payment of her claim.

We have petitioned the 9 th Circuit to review and overturn the lower court's decision that Blue Shield did not abuse its discretion when it denied Jeanene's benefits. We assert that Blue Shield's statement that residential care is not covered, is a violation of California's Mental Health Parity Act.

We hope to see health plans apply California's Mental Health Parity Act and provide benefits to individuals seeking residential treatment for eating disorders. It would reinforce state law that mandates mental illnesses be treated under the same terms and conditions as other medical conditions. And it could enable thousands of people suffering from eating disorders to finally receive the comprehensive, often life-saving treatment to conquer their disease.


On July 12, 2012, the 9th U.S. Circuit Court of Appeals issued its final and binding decision in Lisa Kantor's most influential case to date. In Harlick v. Blue Shield, 686 F.3d 699 (2012), the court denied Blue Shield's second request for rehearing of a significant decision in favor of people suffering from nine enumerated mental health conditions – Schizophrenia, Schizoaffective Disorder, Bipolar Disorder, Major Depression, Obsessive-Compulsive Disorder, Panic Disorder, Eating Disorders (Anorexia Nervosa and Bulimia Nervosa), Autism or Pervasive Developmental Disorder, and Serious Emotional Disturbance in children and adolescents.

The court confirmed that California's Mental Health Parity Act requires health plans to provide coverage of "all medically necessary treatment" for "severe mental illnesses" under "the same financial terms as those applied to physical illnesses," and are obligated to pay for residential treatment for people with eating disorders even if the policy excludes residential treatment.

Harlick has been called a landmark decision and a turning point in the battle for insurance benefits to pay for residential treatment for people suffering from mental health conditions. Although the decision was issued in the context of anorexia, a district court cited Harlickin January 2012 to rule in favor of benefits for residential treatment for another Kantor client suffering from major depression and panic disorder. Burton v. Blue Shield,2012 U.S. Dist. LEXIS 13487. Advocates believe Harlick will affect similar lawsuits and pending legislation around the country.

Kantor represented Jeanene Harlick, who has suffered from anorexia for more than 20 years. In 2006, her physicians recommended treatment at a facility qualified to treat eating disorders. Although Blue Shield agreed to pay for the treatment, after 10 days it denied coverage, saying the plan did not cover residential treatment even though the insurer agreed the treatment was medically necessary.

In July 2008, Kantor sued Blue Shield on Harlick's behalf, arguing, among other things, that Blue Shield's health plan violated the California Mental Health Parity Act. Blue Shield argued that it properly denied coverage under the terms of the plan, and the district court agreed. Harlick appealed, and the 9th Circuit ruled in her favor in August 2011.

Blue Shield requested a rehearing and a rehearing en banc. On June 4, 2012, the Court denied the request, withdrew its prior opinion of August 26, 2011, and issued a majority opinion by Judge William A. Fletcher with a dissenting opinion by Judge N.R. Smith. Blue Shield immediately filed another request for rehearing and rehearing en banc, which was denied in July 2012.

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Client Testimonials

  • Your compassion for me and my situation is very much appreciated.

    “My thanks to you for pursuing my case with vigor. I don't know much about how these legal things are handled, but I could tell by your communications with me, making sure I was always informed, that you were on top of it all. Also, you were ALWAYS available to me to answer questions, and your compassion for me and my situation is very much appreciated. I have had limited exposure to the legal system and attorneys, but I have never been able to just call and talk to them, as I could with you. I always had to speak with someone in the office that couldn't really answer my questions.”


  • There are no words that can express the feelings of gratitude and relief I have that you helped us.

    “I wanted to thank you again for all of your help. My daughter would not be in treatment without your help. I can never thank you enough, there are no words that can express the feelings of gratitude and relief I have that you helped us, and I believe saved my little girl. Taking her back to Timberline Knolls was very difficult in many ways, I wish UBH could know the damage they have done to her by having her go in and out like this. When she went into Timberline Knolls the first time she was not happy to go exactly, no one wants to go into treatment, but she was open to going in and ready, for the first time, to really look at her issues and work hard to get better. When she had to leave Timberline she expressed that she wished she could have stayed because she felt like she was finally at a place where she was getting better and, though it was hard, she was really opening up and dealing with her issues for the first time, something she has had a hard time doing. I just wanted you to know that she was going down to a really bad place and without you I don't know what would have happened except that she would not be at Timberline Knolls right now getting better and I thought you should know this. With unending gratitude.”


  • I won the appeal.

    “Hi Glenn- This is a very belated thank you for your generous assistance and advice last summer, when I was appealing UBH's decision for my son. I won the appeal, at least for care at the partial hospitalization level (they wouldn't budge on residential, but the facility was accepting the partial care reimbursement for residential treatment). But the appeal was a great moral victory, and I think it's a great thing to have in the record, just in case he needs to go for treatment again. Thanks again for your generous help, I was very grateful for it. Wishing you a most happy Thanksgiving.”

    Terry S.

  • Your kindness will never be forgotten.

    “Dear Glenn, Several weeks ago, you graciously met with my husband and me and provided us with invaluable advice vis a vis his application for Long Term Disability and the Voluntary Transition Plan offered by his employer. Your calming presence and thoughtful guidance was so gratefully appreciated and we both felt much lighter as we left your office. We are pleased to advise you that David's application for LTD was approved the day after we met with you (sigh of relief)! Had it not been, we knew when were we would go for representation. We both want to thank you for your thoughtfulness and generosity of spirit. Your kindness will never be forgotten. With Warmest Regards, Lori and David C.”

    Lori & David

  • I am a life you have touched. May God bless you richly.

    “After suffering with constant pain for nearly seven months, losing the job I loved and then being denied my long term disability, I was extremely discouraged when I began looking for help. With a few phone calls from Mr. Kantor to my insurance company, my long term disability was reinstated . The financial burden was lifted and I have hope again. I am a life you have touched. May God bless you richly.”

    Susan H.