Spencer Hoff is a young college student with a diagnosis of congenital cerebral palsy with spastic quadriplegia. He is non-ambulatory and has used a power wheelchair for years. The power wheelchair is Spencer’s means of mobility, independence, and freedom.
Spencer is a productive and independent college student because of the power wheelchair with a joystick to drive the wheelchair and eye gaze technology that allows him to communicate using a computer.
When Spencer’s power wheelchair became broken and unrepairable, he requested UMR for a replacement based on his health benefit plan with Fidelity Investments. In a stunning decision, UMR denied Spencer’s request for a new power wheelchair.
UMR now wants Spencer to use a manual wheelchair which he cannot operate on his own and requires him to rely on other people to push his wheelchair. UMR’s decision has irrationally taken away Spencer’s mobility and independence and should be immediately reversed.
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